- THE VAIDYANATH URBAN CO-OP BANK LTD
Grievance Redressal
Customers can contact the principal Nodal Officer for all Grievance Redressal
Nodal office : Shri Sanjay P. Khandade (Bank Complaint Officer)
Mobile No. : 9923401080
Email Id : grievance@vaidyanath.bank.in
Address : The Vaidyanath Urban Co-op. Bank Ltd,
Mondha Market, Parli Vaijnath-431515.
Tq.Parli Vaijnath. Dist. : Beed. Maharashtra.
You may also approach the Banking Ombudsman, if the complaint is not resolved satisfactorily.
Address of the Officer of Banking Ombudsman
Address : C/o Reserve Bank of India
4th Floor, RBI Byculla office Building,
Opp. Mumbai Central Railway Station, Byculla,
Mumbai -400008.
Contact : STD: 022 Tel: 23022028, 23001483
Complaint Lodgigng Portal of the Ombudsman
http:/cms.rbi.org.in Email Id : crpc@rbi.org.in
Flow Chart - Grievance Redressal Mechanism
Internal Grievance Redressal Mechanism
Level 1
Customer Facing Channels
To Register your Complaint Visit your Nearest Branch, Query or Request, you may :
1. Visit Your Nearest Branch.
2. Write an E-mail.
3. Write a letter to us.
4. Call Phone Banking number.
5. Submit your Complaint, Query or Request through Online form.
Level 2
Principal Nodal Officer
If Level 1 doesn't neet you expectations, you may contact our Principal Nodal Officer, you may :
1. Call dedicated Toll free number.
2. Submit your Grievance through online form.
3. Write a letter.
> You mau also call or E-mail our Nodal Officer to register your grievance.
Alternative Mechanism
Level 3
RBI Ombudsman
You May approach the Reserve Bank Integrated Ombudsman
> If your issue remains unresolved after contacting Level 1 and Level 2 or
> If you have not received response within 30 days of lodging a complaint.
You May :
1. Visit the complaint lodging portal of the Ombudsman.
2. Call at 022-23028140.
3. Write to : C/o Reserve Bank of India, 4th Floor, RBI Byculla office Building,
Opp. Mumbai Central Railway Station, Byculla, Mumbai -400008.
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